ONLINE INDUCTION EXTERNAL CONTRACTORS
GCCM requires contractors to provide us with a copy of their Certificates of Currency. These requirements apply to all work performed for, or within an onsite business, including deliveries/collections/sales representatives, on boats in the water, or in the shipyard area, including detailing. Please upload copies of the following documents below relevant to your business.
Contractors and Tenants are required to ensure that they are reasonably capable of undertaking the work for which they have been contracted. We take your Health and Safety and Contractors, Visitors, Tenants, Workers, and members of the public seriously. This program provides you with the relevant Health and Safety information to keep you safe whilst onsite including:
The following State Health and Safety legislation applies to the Gold Coast City Marina:
There are many Acts that relate to GCCM activities. If you would like to see some Acts that relate to GCCM activities, please click on the links below. This is not an exhaustive list so please discuss other Acts that may be applicable with your GCCM representative
The System contains policies, procedures, standards, and other information which detail the way GCCM manages quality, health and safety and the protection of the environment in everyday business.
These documents provide forms, guidance and information that applies to all contractors, visitors to GCCM facilities and all our people.
Contact your GCCM representative or key contact for information on our BMS
When you finish this section you will understand and be aware of:
The Work Health and Safety Act 2011 states that everyone is responsible for managing risk. This involves:
By managing risk, we are preventing or minimising injuries and illness to everyone at work.
GCCM has a risk management process to comply with the above requirement. Contractors to GCCM need to supply a Risk Assessment or Safe Work Method Statement (SWMS) for all intended works. If you do not have a risk assessment form or SWMS available to you onsite, a Contractor Risk Assessment/Safe Work Method Statement form can be accessed through your GCCM contact for you to develop.
A risk assessment is required when:
Contractors have the same obligations as GCCM when managing risk (according to the WHS Act 2011)
Before you commence work at the Gold Coast City Marina Pty Ltd, you need to provide your GCCM officer with a documented risk assessment for the job, a SWMS if the work involves a high construction activity.
The following activities are classified as High Risk Construction activities and therefore require a Safe Work Method Statement.
Certain jobs performed by GCCM ‘s employees and/or contractors involve the performance of specified high-risk activities e.g. confined space entry, work at heights, hot work, excavation, electrical work. These tasks involve inherent dangers that require adherence to stringent safety precautions. Before such work starts there are certain requirements to be met, including:
Everything we do could be considered a hazardous manual task. However, some tasks are more hazardous than others.
See the pictures below to view examples of hazardous manual tasks.
Hazardous manual tasks that involve a combination of these hazards, or one of these hazards in extreme, pose the greatest risk of injury.
Hazardous manual task related injuries do not usually occur due to one isolated incident but rather result from many years of exposure to the hazards.
These are some examples of hazardous manual task control measures:
So you don't trip or fall in the workplace, follow these guidelines:
At the Gold Coast City Marina & Shipyard, ‘Safety is everyone’s responsibility’
Any accident or incident that results in property damage or injury, or in environmental harm, or threatens environmental harm, must be reported immediately to a GCCM staff member.
Any person requiring first aid treatment is to immediately contact either the GCCM Administration office by phoning: 07 5502 5888 or a GCCM Staff member.
Legal obligation to report all incidents to a GCCM representative or appropriate persons.
Report ALL incidents as soon as possible no matter how minor.
Safety valves are to be utilised in the use of compressed air. Cylinders are to be stored and used in a secure and upright position. All air lines must be undamaged and be securely joined to prevent separation during operation.
Obtain Safety Data Sheet (SDSs) from the supplier for each gas cylinder and keep in a register. Ensure adequate Storage and Ventilation, should be stored outdoors, preferably in a secure, cage that's protected from sunlight. Storage indoors is not recommended unless the building has been designed for that purpose with appropriate fire-rated walls and ventilation. Good housekeeping practises are recommended coupled with an appropriate emergency plan.
What are the dangers?
Hazards due to the chemical properties of gas cylinders include:
Where gases are stored in excess of the prescribed placarding quantities shown in column 4 of schedule 11 in the Work Health and Safety Regulation, placarding must be erected at the following locations:
Where the prescribed placarding quantities are exceeded at a workplace, an outer warning placard stating 'HAZCHEM' must be visible from every entrance to the premises.
Information placards may take two forms:
Figure 1: Tank information placard (i.e. bulk containers)
Figure 2: Dangerous goods class labels from the ADG Code for gases
* Water capacity refers to the volume of water the container would hold when full, expressed in litres.
All electrical equipment and leads must be tested and tagged before being used at GCCM. On arrival on site, or during your work at GCCM your electrical equipment may be inspected by a GCCM representative. If equipment is being used that has not been tested and tagged, it may be “tagged out” until rectified.
Electrical leads must be switched off at the point of power supply and removed when not in use. Extension leads must be kept as short as possible and must be located and protected in such a manner as to prevent trip hazards, damage from vehicular traffic, hot equipment, and the water. Taped joints, double adapters and piggyback plugs are not to be used.
Where petrol or diesel-powered equipment is used on site, fuel must be stored in satisfactory metal safety containers. Contractors are to ensure that adequate ventilation is provided when using petrol or diesel-powered equipment and that sufficient non-smoking signs are displayed..
Fuel that is being stored must also be kept in an area that is appropriately bounded, to assist with the management of unintended or accidental fuel release/spills.
Further information is available at: QLD WorkSafe Flammable and Combustible Liquids
Fire hoses are not to be used for any purpose other than for the fighting of fires. This is an offence under the Queensland Water Supply (Safety and Reliability) Act 2008, which can result in a fine
In this section, you will find out about hazardous chemicals and how GCCM deals with them.
When you have finished this section, you will be aware of:
There are two main types of hazardous chemicals - hazardous substances and dangerous goods.
Hazardous substances are chemicals and other substances which meet approved criteria and have the potential to harm the health of persons exposed to them (short term and / or long term health effects).
Dangerous goods are substances that are classified on the basis of their immediate physical or chemical effects, such as fire, explosion, corrosion, and poisoning, affecting people, property, or the environment.
Substances stored and used at the Marina may be classified as both a hazardous substance and a dangerous good, they maybe one or the other, or they may not be classified as either.
Examples of hazardous chemicals commonly stored and used at the Marina include petrol, paints, glues, solvents, gas cylinders, aerosol cans, diesel fuel, and cleaning chemicals.
Identifying hazardous chemicals in the workplace.
Dangerous goods are readily identifiable by a coloured placard/class diamond on the label of the substance, or storage tank. There are nine classes of dangerous goods and each class has its own diamond.
Class 1: Explosives -Used to describe substances that are capable of producing hazardous amounts of heat, gas, light, sound, or smoke.
Class 2: Gases -Includes compressed, dissolved, liquefied, refrigerated gases and aerosols. Most gases are highly flammable and introduce risk when travelling.
Class 3: Flammable Liquids -As per the description, flammable liquids give off a flammable vapour that makes them highly dangerous.
Class 4: Flammable Solids -Solids which are flammable are highly combustible and should be handled with immediate care.
Class 5: Oxidizing Substances -These products may not be combustible in themselves but can contribute to the combustion of other hazardous substances.
Class 6: Toxic and Infectious Substances – Toxic substances are particularly dangerous to humans if inhaled, swallowed, or come into contact with skin. Infectious substances usually contain pathogens, including bacteria, viruses, parasites, or other agents which can cause disease in humans or animals upon contact.
Class 7: Radioactive Material – These materials are defined as any substance which contain atoms subject to radioactive decay. During this process, radioactive material can emit potentially harmful ionizing radiation.
Class 8: Corrosives – Known for chemical reactions that damage or destroy material upon contact.
Class 9: Miscellaneous Dangerous Goods – This category is used to classify cargo which does not fit into classes 1 to 8. This includes environmentally hazardous substances and elevated temperature substances.
Knowing your dangerous goods class will ensure packing and labelling requirements are met for shipping. You can identify the dangerous goods class by using your Safety Data Sheet (SDS) document detailed next.
A Safety Data Sheet (SDS) for all hazardous chemicals and dangerous goods must be available upon request by a GCCM staff member. All users must be familiar with and understand the first aid and control measures required to manage the risks associated with the storage and use of hazardous chemicals and dangerous goods.
If large amounts of hazardous chemicals are being stored and used, please advise staff at the GCCM Administration Office as this may need to be included in the site manifest. Further information is available at: Qld WorkSafe Hazardous Chemicals
GCCM has the following measures in place for hazardous chemicals:
When working with hazardous chemicals you must:
Adequate fire protection must be provided. A suitable fire extinguisher must be securely attached to electric or oxyacetylene or Oxy-LPG welding plant brought on site.
Welding operations must be screened to protect all personnel against flashes. All gas cylinders, including propane, must be restrained i.e. in a trolley. A Hot Work Permit, which can be accessed from the GCCM’s administration office, must be completed prior to any welding commencing. Flash-back arrestors must also be fitted to each hose end.
No machinery, hand tool or other equipment is to be operated without effective guards. Where guards are fixed to equipment, they are not to be removed during general use.
The minimum standard of clothing onsite is shorts and t-shirts, with shoes that cover the feet (non-marking, non-skid soles).
Where required to manage risks associated with a task or activity, personal protective equipment (PPE) including, respiratory masks, hearing protection and eye protection must be worn.
PPE helps to keep you safe in the workplace, but there are certain things you need to do to make sure you're protected.
Scissor lift and boom lift hire is available via the GCCM Administration Office, please see the Operations Manager for details on rates. Any person operating either a boom or scissor lift, must present their relevant EWP license prior to operation.
Work platforms must be fitted with suitable edge protection (including top and mid rails) and comply with the WHS Regulations and relevant Standards.
Platform ladders are to be used in preference to stepladders.
Ladders must be labelled as industrially rated and (minimum 120 kgs).
Single and extension ladders are to be tied-off at the top and secured on even ground at the bottom. No one is permitted to work from the top step of a ladder including freestanding industrial ladders.
Three (3) points of contact must be maintained always whilst on a single or extension ladder. If three points of contact cannot be maintained, you must identify another way of safely performing the task or activity.
Ladders are not to be used as a work platform (except for platform ladders).
Safety harnesses must be worn and properly secured at heights greater than 2 meters, or where your risk assessment identifies the harness as being required, and when using elevating work platforms (EWPs).
Safety harnesses must be worn and secured to a suitable anchor point whenever working atop any vessels.
Further information relating to working at heights is available at: QLD WorkSafe Working at Heights
Any work undertaken on Gold Coast City Marina that could result in a pollution incident must be safeguarded against. This may require the pre-deployment of floating booms or drop sheets.
Any contractor/tenant found in breach of environmental legislative requirements will be reported to the Environmental Health Officer at the Gold Coast City Council. Any penalties incurred by the marina because of a contractor’s breach of Environmental Legislation will be recovered from the relevant party. It is the contractor’s responsibility to determine if the activities that they are to undertake on the marina or shipyard could result in a pollution incident. If any doubt exists, consult with the GCCM Operations Manager before commencing your work.
In this section you will learn about aspects of environmental legislation.
When you have finished you will be able to explain:
Everyone (employers, employees, contractors, visitors, members of the public and most importantly YOU) is responsible for taking all reasonable precautions to avoid harming the
environment. Because of this it is important that you are aware of GCCM's environmental management program and how it relates to you and your work environment.
Everyone has a general environmental duty or responsibility. This means that you must not carry out any activity without taking all reasonable measures to prevent or minimise harm to the environment. It is your duty to notify your GCCM contact if you become aware that environmental harm could be or has been caused. GCCM has a number of operating procedures
in place to minimise environmental harm, but it is everyone's responsibility to notify or report any environmental hazard or incident. Ignorance of the law is no excuse.
Any mechanical repairs and / or engine servicing are to be conducted in such a manner as to prevent any oil or waste oil products from entering the vessel’s bilge or from being spilled into the water.
All operations and activities occurring on the premises must be conducted in such a manner that will not cause offensive noise or fumes.
Only work of a minor nature is to take place on vessels in wet berths. Major sanding, scraping and painting are only to occur on the shipyard area, undercover within a refit shed or a larger superyacht shed. All residue from such operations is to be disposed of correctly. Please contact the GCCM Operations Manager for waste service providers details. Under no circumstances is residue to be placed in the Marinas general waste bins.
Any paint or anti-fouling spillages on a hardstand area are to be wiped up. Spillages are not to be hosed down into the drains. The use of a drop sheet is recommended.
Spillages occurring in the hardstand area are to be contained and cleaned up immediately.
Potential Environmental Impacts:
Re-fuelling of vessels is not permitted unless the vessel is berthed at the fuel wharf. For details regarding larger bulk fuel deliveries, contact the GCCM Operations Manager.
When contractors are washing and cleaning boats, care is to be taken to minimise the amount of run off that goes into the water. Only appropriate bio-degradable detergents are to be used. The use of a trigger nozzle device on the hose to prevent excess water being wasted is recommended.
Any water restrictions that may be in place, require strict adherence from the contractor.
No waste must be allowed to enter the water. Waste includes, but is not limited to, paint, varnish, wood and fiberglass dust, oil, or oil-based products and oily bilge water. Waste bins are located around the marina. We expect contractors to recycle waste where appropriate. A waste recovery centre is located on the shipyard outside the dry store lounge or the top of Superyacht Shed 64 for timber, metal, comingle, paper/cardboard & can/bottle recycling. We also have can/bottle recycling and paper and cardboard distributed throughout the shipyard – look for the yellow and blue top lids.. Your effort in recycling will assist in our goal to divert as much waste from landfill as possible.
Oil, oil products and drained oil filters, scrap metal (including anodes), batteries, acids and all other harmful waste generated by the contractor is to be taken off-site by the contractor.
Work areas must be kept clean and tidy with prompt removal of all garbage. Oily rags, and any flammable material residue are to be disposed of correctly. They are not to be placed in the marina’s rubbish bins. The marina pontoons and walkways are to be kept clear always.
Work areas (e.g. within tenancies and in communal areas) must be encapsulated/shielded and dust/waste must be contained using extraction equipment. Any work of this nature needs to be signed off by GCCM staff prior to commencement.
It is the responsibility of the contractor/tenant to remove all rubbish.
Any marina property damaged by a contractor will be repaired at the relevant party's expense.
GCCM reserves the right to ask contractors to wear clothing that is in keeping with safety requirements.
Contractors must always conduct themselves in a manner acceptable to GCCM. Loud, coarse or abusive language will not be tolerated.
When you have finished you will be familiar with GCCM's standards relating to EEO, harassment and bullying.
Everyone has the right to be considered for a job based on merit, without being discriminated against because of gender, cultural background, or disability.
Everyone working for the GCCM has the right to work without the fear of bullying or harassment.
An interview panel was given the job of interviewing 4 candidates for a position of General Hand. Of the four people interviewed, one called John was of Aboriginal and Torres Strait Islander (ATSI) decent. The interview panel decided that John was unsuitable for the position because they felt that people of ATSI decent would be unreliable and lazy. The
panel had discriminated against John because of his ATSI background. This goes against GCCM's EEO standards and will not be tolerated. As per GCCM's Discrimination, Harassment and Bullying Standard and the Anti-Discrimination Act 1991, we promote equal employment
opportunity for all people, including Aboriginal and Torres Strait Islander people, people from non-English speaking backgrounds, people with disabilities, people over 50 and women.
Each morning Jenny would go to the tearoom and make a cup of coffee for
morning tea. One of her male colleagues, Sam, would always be there when Jenny was making her coffee. He would wait until everyone left the room, before asking Jenny out for a drink. This happened most mornings, and Jenny always gave the same response - no, thanks. Sam persisted, and after a while his requests became more direct. He started making comments like, 'C'mon Jenny, you know the only reason you won't come for a drink is because you know you won't be able to resist me,' or, 'Jenny you know I think you're hot, why won't you come for a drink with me?' Jenny started to feel pressured and uncomfortable. She began avoiding the tearoom at morning teatime so that she didn't have to see Sam, nor be in a position where he would be able to ask her out again.
Sexual harassment is unwelcome conduct of a sexual nature that is intended to, or could have reasonably expected, to offend or humiliate another person (Anti-Discrimination Act 1991). GCCM takes the view that the person who is subjected to the behaviour is the person who determines whether it is unwelcome. It is important to understand that what may be
considered to be acceptable and inoffensive by one person may be seen as sexual harassment by another. In this case, Jenny was subjected to behaviour that she determined was unwelcome. She has a number of courses of action she can take. All sexual harassment complaints are taken seriously and are promptly and fairly investigated in a confidential manner.
Cameron works as a boilermaker at the Gold Coast City Marina Pty Ltd's Operations Base. Greg his supervisor often makes comments about his work like, "Cameron, this is terrible. Look at the joins here, they are completely messy, you need to shape up." These are often made in front of his fellow workers, and make Cameron feel embarrassed. Cameron has tried to defend himself to Greg in the past, but has just met with more negative comments. Because of this Cameron feels on edge and nervous whenever Greg comes by to check on his work. It is getting to the stage where Cameron feels physically sick as he drives to work because he is so worried about what Greg might say.
This is a case of workplace bullying which is defined by GCCM as behaviour that intimidates, offends, and degrades a fellow worker. The GCCM will not tolerate workplace bullying. Cameron can find advice on where to seek help and the courses of action he can take by referring to GCCM's Discrimination, Harassment and Bullying Standard.
Are provided for the convenience of boat owners only and are not to be used for any work-related business under any circumstances.
The Marina Administration Office hours are 8:00am to 5:00pm
The Shipyard and Dry Storage operating hours are from 7:30am - 4:00pm
Under no circumstances is a contractor/tenant to unplug any other vessel’s power supply to operate power tools or accessories.
Contractors/tenants are to ensure that ‘no smoking’ restrictions at the Fuel Wharf are observed and adhered to. There are a range of designated smoking areas
located across the site. Smoking is not allowed in tenancies or areas where works are being undertaken.
Outside contractors are prohibited from distributing promotional or advertising pamphlets, business cards or samples whilst working at our facility.
Outside contractors must use the portable lavatory facilities located at the end of Shed G50.
Located at the end of Shed 50
I hereby apply for registration as an approved contractor at GCCM.
I acknowledge and understand the GCCM Terms & Conditions regarding the Health, Safety and Environmental Requirements outlined in this web form induction process.
I further agree to ensure that all my employees, agents or sub-contractors (if applicable) are fully aware of these requirements and obligations and shall abide by them at all times.