Why choose a Marina with a Dockmaster Team to berth your boat?
Selecting the ideal marina for your boating needs involves considering various factors.
We spoke with Nick, the dockmaster at GCCM, who emphasized the advantages of relying on a dependable dockmaster’s team at the marina, particularly for vessel owners.
The dockmaster team, comprising Nick, Chloe (Assistant dockmaster), and James (in the office), plays a crucial role in ensuring the smooth functioning of the marina and providing exceptional customer service to boaters. Their responsibilities include efficiently managing marina bookings, safely maneuvering boats in and out of the docks using their knowledge of boats, marina layout, tides, and currents. They also maintain the docks and moorings in good condition to support the boats’ weight and size.
Furthermore, the dockmasters enforce the marina’s rules and regulations, such as speed limits and noise restrictions. In a busy marina like GCCM, where some vessels undergo refits on water, the dockmasters ensure that all work adheres to safety and environmental standards.
GCCM focuses extensively on delivering personalized customer service within the marina. They strive to accommodate boaters’ specific needs, such as placing them in comfortable locations if they lack boat thrusters or arranging tie-ups on convenient sides based on their requirements.
Boat owners and captains often choose GCCM for its outstanding facilities and the opportunity to collaborate with 90 expert marine professionals located conveniently at the marina. The marina boasts one of the highest concentrations of marine services in the southern hemisphere, each specialized in their respective fields.
The marina can accommodate boats of various sizes, from jet skis to superyachts, offering 250 berths in total. The availability of a keel pit for sailing boats and a well-equipped award winning Dry Store adds to its appeal for boat storage seekers.
Apart from the dockmaster team’s services, GCCM provides a comprehensive range of onshore facilities, consistent with 5-Gold-Anchor Marina’s standards. These amenities include wifi, a customer lounge, bathrooms, showers scattered around the yard, laundry facili
ties, trolleys, courtesy cars, ice, vending machines, and 24/7 access to fuel. Each berth comes with water and at least a 15-amp power supply, with larger berths offering higher amp capacities, suitable for superyachts.
Whether it’s local commercial boats or sailing vessels, GCCM caters to diverse boating needs, including urgent towing services promptly handled by their skilled team.
In conclusion, GCCM on the Coomera River offers everything one needs for storing their boat, boasting top-notch facilities and a dedicated dockmaster team committed to providing exceptional service to all boaters, regardless of their vessel size or requirements.
Contact Gold Coast City Marina & Shipyard on Ph (07)5502 5888 or fill up a form here to enquire about our berths.